How we operate

Free vending, run like a proper business.

Every clean, check and service visit is logged in SnackApp, our own operations system. Every machine reports live sales and stock through Nayax. So we restock before you run out, and you're never left wondering who's looking after your breakroom.

ComplianceLive telemetryControl
SnackApp compliance hub showing machine checks, vehicle checks and documents
What that means for your workplace

A machine that's looked after properly.

01Food safety

Scheduled cleans and temperature checks, backed by a signed Food Safety Plan.

02Accountability

Every job is logged with who did it and when. Nothing gets lost in a group chat.

03Fast fault response

Faults go straight into the system and are tracked until they’re fixed.

04Reliable service

Planned routes, roadworthy vans and monthly reports keep visits on schedule.

Two systems, one operation

Paperwork in SnackApp. Live data from Nayax.

SnackApp · compliance & operations

Every clean, check and visit, on record.

Our own system runs everything our team does on the ground, from machine cleans and signed food safety documents to vehicle pre-starts and planned routes.

SnackApp food safety and WHS documents
Live telemetryNayax · every machine

Sales, stock and machine status, reported in real time.

Nayax · telemetry & payments

We see every machine, live.

Every machine is connected to Nayax Management Suite and the MoMa app. Low stock, temperature or a machine dropping offline triggers an alert, and staff pay by card or phone.

Live telemetry

We see it running low before you do.

Restocks are planned on real data, not guesswork.

Live sales

We see what sells at your site and shape the range around it.

Stock levels

Low-stock alerts mean we restock before the favourites sell out.

Temperature & offline alerts

If a machine warms up or drops offline, we know and respond fast.

Tap-and-go

Card and phone payments on every machine. No coins needed.

Inside SnackApp

One system for the whole operation.

Screens from SnackApp, shown with demo data to protect our hosts.

SnackApp management menu
ManagementOne menu for everythingFaults, incidents, machines, routes, team and vehicles, all in one place.
SnackApp machine checks
Food safetyCleans & temp checksEvery machine has its own schedule, and every check is logged.
SnackApp signed documents
PaperworkSigned documentsFood Safety Plan, incident register, SWMS and public liability.
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On the road

Safe vans, planned runs, a record of everything.

SnackApp vehicle pre-start
Before every runVehicle pre-startsTyres, lights, fluids, load area and PPE checked.
SnackApp audit history
AccountabilityFull audit trailEvery job time-stamped against the person who did it.
SnackApp route planner
PlanningPlanned routesService runs planned in advance, with a monthly report.
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Incidents handled properly

When something goes wrong, it's on record.

Vehicle, property, injury and near-miss incidents are recorded in a dedicated register and followed up.

Fault reporting

Logged, assigned and closed out, with a record kept.

SWMS

Safe work method statements for installation, relocation, stocking and maintenance.

Monthly report

A shareable PDF summary, every month.

FAQs

Questions about how we operate.

How often are machines cleaned?

Each machine has its own cleaning schedule in SnackApp, and every clean is logged with a date and the person who did it.

What happens if a machine breaks down?

Faults go straight into SnackApp, get assigned to our Brisbane team and are tracked until they're fixed.

Do you have a food safety plan and insurance?

Yes: a signed Food Safety Plan, SWMS for on-site work and a public liability certificate.

How do you know when a machine needs restocking?

Every machine runs on Nayax live telemetry, which reports sales and stock levels in real time and alerts us to low stock, temperature changes or a machine going offline.

How do staff pay?

Tap-and-go card or phone payments through the Nayax reader on every machine.

Can I refer another workplace?

Yes. Refer a Brisbane workplace that gets a Snackaroo machine and earn $500. Refer and earn

Want a machine that's looked after properly?

Free for Brisbane workplaces with 20+ staff. No lock-in.